Study the on-premises installation manual about installing, upgrading and troubleshooting the server version
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With just an individual account, you obtain entry to all of JITABET’s high-good quality leisure choices. Outside of repeatedly boosting our merchandise, we spot a big emphasis on customer fulfillment.
Jitbit Helpdesk incorporates an built-in information board For each and every ticket. Right here buyers and specialists can publish updates and communicate with one another by means of email or the net app privately or publicly.
Welcome into a walkthrough of Jitbit Helpdesk's hottest AI features! Our new suite of applications is listed here to amp up your support activity, generating interactions smoother and a lot more effective. Dive in to determine what is actually new And just how it might work for you in authentic-entire world situations.
Asset management - track your property, assign property for your end users and tickets, keep track of incident background and promptly discover the asset owner
For anyone who is logged out because of inactivity, the Harmony Portal login web page is exhibited that has a URL that identifies The situation you have been previous accessing. If you log in once again from that display, you'll be returned to exactly the same screen and Corporation you had been accessing if you have been logged out.
Automatic e mail/business assignment - the application will detect users emailing you within the exact same non-cost-free area title and assign them to the same enterprise (optional)
The downloading course of action typically will take nearly three minutes. Here is a brief tutorial for installing the software package:
Guidance tickets are now being assigned to "groups" - that's the major feature to assist you to organize points up a bit. You could classify tickets into types manually, make clients go with a classification throughout the ticket generation or do that quickly through Automation Guidelines (see under) and email motor settings.
Jitbit provides the 2nd variety of IT aid computer software - an internet software that lets you organize and handle aid tickets from prospects and workers.
Your Electronic mail (Person Name) is the email tackle that you simply utilized to sign up your Harmony account and cannot be altered by way of this portion.
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Integrates into your website - generates a help-widget on your web pages. Just duplicate-paste two lines of JavaScript to your webpage and that's it - you now Possess a assist variety using a Stay chat.